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Returns

 

NORTHSOUTH products are designed at the highest quality. While we believe our garments will last as long as possible, we understand that sometimes a product can be faulty.

If you are an Australian customer and not 100% satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for replacement, or refund. Items must be returned ‘as-new’ within 40 days of receipt, unworn, unwashed and complete with all original tags and in original packaging. Please email us at info@northsouth.cc outlining the item/s being returned and whether you would like replacement or refund. Due to the higher costs and footprint of international postage we do not offer returns to our international customers at this stage.

We do our best to process returns within 7 business days.